Fulfill internal orders

Order processing is the part with no decisions left in it. Everything here has passed approval, and what remains is doing it: provisioning a service, preparing a device, handing something over.

The delivery status is how that becomes visible to everyone else. Delivery in progress means someone is on it. Delivery completed means it has actually reached the recipient. Without those two steps, the rest of the organisation has no way to tell a stalled order from a busy one.

You can still fix the assignment here. Orders are often placed before anyone knows who exactly gets the device, so the service can be attached to an employee, a location or a group during fulfilment rather than at order time.

How busy this area gets depends on how much you provide yourself. A portal that only orders from suppliers sees little here. The moment your own teams offer services, business cards from marketing, a phone contract from IT, every request lands here as a task.

Once delivery is complete the order stops being interesting. The service continues as part of your inventory.

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Order and Delivery Status OverviewPending and approved order requests