Create a location

Your company address is already a location. It came from the portal setup, so the list is never empty when you open it for the first time. What you create here is everything after that: a second office, a warehouse, a site in another country.

Only a handful of fields are required, and the address is the one that matters. It is where deliveries for this site will go, so an incomplete address surfaces later as a delivery problem rather than a data problem.

Many organisations never create locations by hand at all. If you use HR Sync, your sites come from your HR or identity system and stay aligned with it automatically.

Coming from Microsoft Entra or another identity system?

These systems are built to manage accounts, not offices. A person's location is usually a single text value on their account, and there are no dedicated fields behind it for street, postal code or city.

So the site name arrives and the location is created from it, but there is no address to import. The site exists, employees are assigned to it correctly, and the address line stays empty until someone fills it in.

That is worth checking right after your first sync, because a delivery needs a real address. It is a one time correction per site, not ongoing maintenance.

Read more

LocationsImporting locations through HR Sync

Next

A site can do more than receive deliveries: Location templates.