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# Confirmation of receipt

When items are delivered, the last step is often the least visible one: making sure they actually reached the right person. Requesting a confirmation of receipt closes that gap.

<figure><img src="/files/kJIXQWMb6leJXTmxcxuc" alt=""><figcaption></figcaption></figure>

Instead of assuming a product or service has arrived, the assigned employee confirms the receipt themselves. This creates a clear handover and avoids uncertainty around deliveries, missing items, or unclear responsibility.

From an admin perspective, this is not about control, but about clarity.

Once a confirmation is requested, the employee sees it directly in their self service dashboard. Pending confirmations are clearly visible, so it is easy to keep track of what still needs to be acknowledged. As soon as the employee confirms the receipt, the status is updated in the system.

This works especially well in larger or distributed teams where hardware and services are delivered to different locations. It helps document successful deliveries, reduces follow up questions, and keeps inventory information reliable without adding extra manual steps.

Requesting a confirmation of receipt fits naturally into inventory and asset management. It adds a simple, final check after delivery and makes sure that items are not only shipped, but actually received and ready to be used.


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