For the complete documentation index, see llms.txt. This page is also available as Markdown.
Place orders
Selecting a product or service
When you open a product or service in the Marketplace, you see all relevant information such as pricing, description, and available options.
From here, you do not place the order directly.
Instead, you assign the selected item to its intended recipient using the Assign action.
This applies to:
individual employees
multiple employees
teams
departments or locations
At this point, you are defining who should receive what, not executing the order yet.
Assigning services via the Marketplace
Assigning a service in the Marketplace prepares it for ordering.
You select the target recipient and confirm the assignment. This step defines the scope of the order and ensures the service is linked to the correct employee, team, or location.
This approach is especially useful when:
multiple people need the same setup
teams are onboarded together
standardized services are rolled out
assignments should be prepared centrally
From assignment to approval
After a service is assigned, the order is not executed immediately.
Instead, it appears in the approvals.
This approval step allows the assignment to be reviewed before it turns into an actual order. Once the approval is granted, the order is executed.
Executing the order
After approval, the order is created in the system.
The service is assigned to the selected recipient and moves into the standard fulfillment process.
From here on, the usual workflows apply, including provisioning, delivery, and service activation.
