> For the complete documentation index, see [llms.txt](https://hub.equipme.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hub.equipme.io/classes/employee-self-service/manage-your-tickets-my-tickets.md).

# Manage your Tickets (My Tickets)

You can find an overview of your current and completed tickets under “**My Tickets**” on your dashboard.

<figure><img src="https://3706415368-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH1U4lgIRKYXj9ER6ohgo%2Fuploads%2FOHWAwpX69kM0Z5JuCs46%2Fimage.png?alt=media&amp;token=c2c08aa1-bdc8-4565-bbf9-d9a39dfcb79a" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Please note: If My Tickets is not displayed, this may be because your administrator has blocked the ticket system, for example because your organization already uses a different ticket system.
{% endhint %}

#### What you can do

* **See your tickets** – all open and past requests are listed and can be filtered by status.
* **Check the status** – you can see whether your issue is being worked on or already resolved.
* **Respond to support inquiries** or provide additional information about one of your requests.
* **Report a new problem** – by clicking "Report Problem", you can create a new ticket and describe what’s wrong.

####


---

# Agent Instructions
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