Manage your Tickets (My Tickets)

You can find an overview of your current and completed tickets under “My Tickets” on your dashboard.

Please note: If My Tickets is not displayed, this may be because your administrator has blocked the ticket system, for example because your organization already uses a different ticket system.

What you can do

• See your tickets – all open and past requests are listed and can be filtered by status.
• Check the status – you can see whether your issue is being worked on or already resolved.
• Respond to support inquiries or provide additional information about one of your requests.
• Report a new problem – by clicking "Report Problem", you can create a new ticket and describe what’s wrong.