Personal Self-Service

As a manager you have two different perspectives in equipme. You take care of your own equipment and you oversee what your team needs. Personal Self Service is the part of the application where you manage your own devices requests and orders. It works exactly like the regular Self Service experience for employees which means you can browse items place orders request replacements or track updates for yourself without switching into an administrative mindset.

At the top of the interface you can move between Company and Self service. When you are in Self service you see only your own items and requests. When you switch back to Company you return to your manager workspace where you see your team their orders and anything that needs your approval.

Using Personal Self Service keeps things simple because you do not need to approach your own requests as an administrator. You are using equipme like any other person ordering a device or reporting an issue. It also means you experience the same flows your team goes through which can make it easier to understand where friction appears or where something could be improved.

When you open the Self service space you see your personal catalog. You can request items for yourself just as your team would. You choose what you need confirm the request and follow the status updates in the application. Your devices and their lifecycle are always visible so you do not have to rely on messages or memory to check what is currently active or pending.

If you want to dive deeper into how ordering returning swapping or tracking services works you can find the detailed explanation in the main article for employees. The manager Self Service follows the same logic so there is no need to duplicate the information here. The complete walkthrough can be found in the Employee Self Service guide which is linked below.

Employee Self Service guide

You can think of Personal Self Service as your everyday workspace where you act as a normal user. It sits next to your managerial workspace but stays separate so you never mix personal requests with team responsibilities. You move between the two views when you need to. The application stays consistent and predictable so that equipment management is not something you have to think about constantly but something that blends into your workflow.