> For the complete documentation index, see [llms.txt](https://hub.equipme.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hub.equipme.io/classes/portal-quick-setup/marketplace-setup-internal-shop/internal-provided-services.md).

# Internal provided Services

This is where you manage all services and items that your organization offers directly. These services don't come from external providers. Instead, you create and maintain them in equipme, then make them available to your employees or customers.

In this section, you can structure your complete offering: from simple items to complex services for daily operations. You decide how services are displayed, how they're organized, and who can request them. This keeps you independent from external providers and gives you a clear overview of everything you offer internally.

Internal Provided Services form the foundation for the service portfolio, order processing, and template management in equipme. Together, these areas ensure that your internal offerings stay consistent, transparent, and easy to access.

#### Service portfolio

The service portfolio is where you shape your entire internal offering. Here you create and manage the services and items that your organisation provides. You decide how each service should behave, whether it is something that can be requested once, rented for a period, purchased outright, or offered as a special internal arrangement. You can define prices, availability, and the full set of details that describe how the service should be used. This area gives you complete control over how your internal catalogue is structured and how your employees or customers will experience it inside equipme.

{% content-ref url="/spaces/sefXXH6Iz8RCwoM5daoW/pages/S0bezxo4Cr2c6vac6ijG" %}
[Service Portfolio](/equipme/offer-management/service-portfolio.md)
{% endcontent-ref %}

#### Order processing

Order processing is the working space for handling incoming requests. Whenever someone orders one of your internal services, the request appears here and moves through the steps that you manage. You can check who requested it, which service is involved, the location, the order date, and the current process stage. This list shows you everything that is waiting for your action. You can approve, process, complete, or cancel orders depending on what is required. It is the place where you keep internal demand flowing and make sure that each request is handled in a clear and predictable way.

#### Template management

Template management allows you to prepare repeatable service combinations that can be used across different scenarios. You can create templates for employees, locations, or cloud scenarios, depending on how your organisation works. A template can include a set of services that should always be assigned together, which helps you keep internal processes consistent. When someone is added to a specific group or location, these templates can simplify onboarding and reduce manual work. You decide which templates are active and available, and you can update them at any time as your service structure evolves.

{% content-ref url="/spaces/sefXXH6Iz8RCwoM5daoW/pages/nApeKYjcyYz9yzaDlEe4" %}
[Template management](/equipme/offer-management/template-management.md)
{% endcontent-ref %}


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