Reseller Role

The Reseller Role in equipme – Explanation and Benefits

The Reseller role in equipme provides your company with the ability to offer and distribute your portfolio through external partners. This role complements the existing sales functionalities and enables you to integrate officially authorized partners into your system effectively.

What Does a Reseller Do?

A Reseller is an external company that acts as an official sales partner for your products and services. Unlike internal sales roles such as the Account Manager or classic Sales role, the Reseller handles sales to their own customers while you, as the provider, remain responsible for product delivery and support.

Key responsibilities of a Reseller:

• Selling predefined products and services from your portfolio.
• Creating and managing their own customers within your tenant.
• Focusing solely on sales and customer communication.

All other tasks – from product delivery to support – are entirely managed by you as the provider.

How Does the Reseller Role Work in equipme?

The Reseller role is designed to integrate seamlessly into your existing system. Once a Reseller is added, they are assigned a predefined portfolio that specifies which products and services they can offer to their customers.

As the provider, you retain full control over:

• Which products and services are available for the Reseller to sell.
• The quality of product delivery and support for the end customers.

The Reseller essentially operates like an external sales representative at the company level. They work closely with you while remaining legally independent.