Picking
Picking is where goods leave your warehouse and become the customer's.
The physical part is straightforward: fetch the article, record which one you took. What makes it worth doing carefully is that this is the only moment where a device gets its identity in the system. Everything that happens to it later, an exchange, a return, an audit, relies on what you enter here.
A position arrives here whether the article was already in stock or was bought in for this order. Once the goods are in the warehouse, the two are indistinguishable.
Picking is not a list you act on. Open a position and do the work there.
Taking goods out of stock
The Picking block on the position tells you where the article is and what has to be recorded.
The storage location is unambiguous because of batch purity: one location holds one batch, so there is never a question of which of several identical devices you are meant to take.
Stock withdrawal is where you record the device you actually took. Those fields are not fixed. They come from the attributes defined on the product, so a notebook might ask for a serial number while a phone asks for a serial number, an IMEI and a PIN.
A field marked with a star is mandatory, and Confirm withdrawal stays disabled until it is filled. That is deliberate. A device without a recorded serial number cannot be identified later, which means an exchange cannot be traced to the right unit and an audit has nothing to check against.
If a field you need is missing, or one you do not need is blocking you, that is configured on the product in Product master data. It cannot be changed here, and it should not be: the same product has to be recorded the same way every time.
What confirming actually does
Three things change at once, and only one of them is visible.
The position moves on. To Production if the mapping defines production steps, otherwise to Shipping. A dialog offers to take you straight there rather than back to the list, which is worth using if you are working through a queue.
A service component is created. It carries the serial number you entered and a link to the purchase order the device came from. This record stays with the device for the rest of its life and is what every later exchange or return refers back to. It is also where you look when you need to know which specific unit went out.
The stock is gone. Not reduced to zero, gone: the batch disappears from the warehouse list entirely. The withdrawal is logged in Stock withdrawals with your name, and the storage location stays and can be reused.
If a position is not here
Positions appear in Picking only once the goods are physically in stock. A position that is missing is almost always waiting somewhere earlier in the chain:
A released mapping
Portfolio Management, the service, Mapping
A purchase order
The distributor to deliver
Dropshipping positions never appear here at all. The distributor ships straight to the customer, so nothing passes through your warehouse and there is nothing to pick.
Last updated
Was this helpful?