Structuring Your Service Portfolio with Categories

A well-organized service portfolio is essential for managing your company’s digital workplace efficiently. Categories in Equipme help you structure your services clearly and logically, making it easier for administrators and service owners to maintain oversight as your portfolio grows.

When creating services, add-ons, or foundation services in Equipme, you can assign them to Categories that support up to three levels. This layered structure allows you to mirror your internal organization or logical groupings precisely. For example:

This flexibility helps you:

✅ Keep your service catalog organized as your offerings expand ✅ Ensure logical grouping for easier management and updates ✅ Align your service structure with your company’s needs and governance standards

You can manage Categories within Service Portfolio > Categories in Equipme, helping you maintain a clean, scalable structure that supports your service management processes effectively.