> For the complete documentation index, see [llms.txt](https://hub.equipme.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hub.equipme.io/dokumentation/welcome.md).

# Welcome to equipme

The user guide for the equipme app: all areas, features and processes for administrators, managers and employees.

**equipme** is the platform for managing work equipment and resources in companies. You manage laptops, smartphones, software licenses, cloud services, accessories, office equipment and access rights in one place, from ordering through approval and assignment to return or cancellation. Along the way, you keep track of locations, employees and costs.

This guide describes the **equipme app** (the customer portal) from the user's perspective. Each page explains where to find a feature, who is allowed to use it, how it works step by step and what to keep in mind.

## Who is this guide for?

| You are …                                                          | Start here                                                                                                                           |
| ------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------ |
| An **administrator** setting up equipme for your company           | [Getting started](/dokumentation/getting-started.md) → [Initial setup (checklist)](/dokumentation/getting-started/initial-setup.md)  |
| A **purchaser or planner** ordering for employees and locations    | [The ordering process at a glance](/dokumentation/procurement.md)                                                                    |
| A **supervisor, team lead or location manager**                    | [Roles and views](/dokumentation/getting-started/roles-and-views.md) → [Handling approvals](/dokumentation/procurement/approvals.md) |
| An **employee** who wants to request equipment or report a problem | [Employee self-service](/dokumentation/self-service.md)                                                                              |
| A **controller** interested in costs and invoices                  | [Controlling](/dokumentation/controlling.md)                                                                                         |

## The areas of the app

* [**Getting started**](/dokumentation/getting-started.md): sign-in, user interface, roles, dashboard and the differences between the operating models.
* [**My company**](/dokumentation/organization.md): locations, groups (organizational units), employees, cost centers, billing addresses and HR sync.
* [**Procurement**](/dokumentation/procurement.md): Marketplace, order requests, approvals and orders.
* [**Assets**](/dokumentation/assets.md): inventory, lifecycle actions, warehouse and service catalog.
* [**Self-service**](/dokumentation/self-service.md): the "My workspace" section with "My equipment", "My Marketplace" and "My tickets".
* [**Offer management**](/dokumentation/offer-management.md): your own services and offers, suppliers, internal order processing and templates.
* [**Controlling**](/dokumentation/controlling.md): orders, cost management and invoices.
* [**Automation**](/dokumentation/automation.md): workflows, accounts, insights, files, tables and connectors.
* [**Settings**](/dokumentation/settings.md): company profile, theme, roles and permissions, notifications, integrations and portal settings.
* [**Help**](/dokumentation/help.md): FAQ, glossary and support.

{% hint style="info" %}
**Which menu items you see depends on your role and the modules enabled for your company.** If an area described here is missing, you either lack the permission (contact your administrator) or the module is not active for your company. Learn more under [Roles and views](/dokumentation/getting-started/roles-and-views.md) and [Operating models](/dokumentation/getting-started/operating-models.md).
{% endhint %}

## Help right in the app

In the app's header bar, the **"Help"** button opens an AI assistant that answers your questions based on this guide. How to reach support is described under [Contacting support](/dokumentation/help/support.md).


---

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