Approvals

The Approvals page is your central hub for reviewing and authorizing requests before they become orders. Whether employees submit requests through the Marketplace or Self-Service, every request flows through here first, giving you complete visibility and control over what gets purchased or fulfilled.

Getting notified when approvals are needed

You'll never miss a pending request. A notification badge appears next to Approvals in the sidebar whenever something needs your attention. The number inside shows exactly how many requests are waiting for review.

For example, if the badge displays "1", you have one pending approval. This real-time indicator helps you stay on top of requests without manually checking the page.

Understanding the Approvals overview

The overview presents all pending requests in a single, comprehensive table. Each row represents an individual request from your organization, with all the essential information at a glance:

• Service details – What was requested
• Requester information – Who submitted the request (employee name and group)
• Financial impact – One-time and monthly costs
• Contract details – Term length, offer type, and specific offer name
• Delivery information – Shipping address and location
• Additional context – Any add-ons, notes, or special requirements

This consolidated view enables you to make informed decisions quickly without switching between multiple screens.

Reviewing request details

Click any row to open the complete request details. Inside, you can verify:

• Full service specifications
• Pricing breakdown
• Delivery preferences
• Assigned employee information
• Attached notes from the requester

If you need clarification or want to document your decision, you can add your own internal notes before taking action.

Cost summary

The right side of the page displays a cost overview for the selected request:

• Monthly costs – Recurring subscription or rental fees
• One-time costs – Initial purchase price, setup fees, or deposits

This financial snapshot helps you quickly assess budget impact before approving.

Approving and placing orders

When you're satisfied with the request:

1. Review and confirm the terms
2. Add a Purchase Order (PO) number if required by your process
3. Click Place Order to approve

Once approved, the request automatically moves into fulfillment, and your operations team can begin processing the order. The requester will be notified, and the service will appear in the relevant dashboards for tracking.