Partner connect
Partner Connect allows you to digitally connect with external partners and integrate their services into your own portfolio. This enables you to offer a broader range of services to your customers without changing your own service delivery processes.
Instead of managing partnerships manually, Partner Connect provides a structured and scalable way to collaborate across companies directly within equipme.
What Partner Connect is used for
Partner Connect is designed for scenarios where services are delivered by multiple parties but should still appear as a single, coherent offering to the customer.
Typical use cases include:
extending your portfolio with complementary services from partners
collaborating with specialized providers without duplicating services
offering region-specific or international services through local partners
enabling up- and cross-selling across partner networks
From the customer’s perspective, all services remain accessible through one central platform.
Inviting a partner
To start a collaboration, you invite a partner directly via Partner Connect.
The invitation is sent to the partner company and establishes the connection once accepted. No technical integration or manual setup is required.
After the invitation is accepted, the partner company appears in your customer list as a partner organization.
How collaboration works
Once a partner connection is established, collaboration becomes part of your daily workflow.
Your partner can create offers based on their own services, while you decide how these offers are used within your portfolio. There is no need to recreate services, duplicate data, or coordinate orders manually.
From your side, you stay in control of what is visible to your customers. From the partner’s side, service delivery and offer maintenance remain fully in their responsibility. equipme connects both sides in a structured way and keeps everything transparent.
Partner offers
Once a partner connection is in place, partner offers allow you to decide how your partner’s services appear in your marketplace.
In the Partner offers section, you can see all offers created by your partner and control their availability for your customers. You can either list offers selectively or make all partner offers available automatically.
This gives you a simple way to extend your marketplace without creating or maintaining these offers yourself.
How partner offers appear in your marketplace
Partner offers are displayed like regular offers in your marketplace. Customers can browse, compare, and order them alongside your own services.
From the customer’s perspective, there is no difference between your own offers and partner offers. The underlying service delivery, however, remains with the partner.