Email notifications

Equipme provides an email editor that allows you to shape automated notifications in a way that reflects your organisation. Every notification type has its own dedicated area where you can review the standard message and decide if you want to keep it or create a new version. Instead of sending generic messages, you can set a tone that fits your culture and provides clear guidance for the people who receive it.

Where to find it

You can access the editor in the settings area of the platform. Open Settings and select Email notifications to see all events that can trigger automated messages.

Each event, such as a user invitation or an update about an order, opens a detailed view with templates that belong to that moment. You can activate the standard version or create your own text for each supported language. This gives you full control over how automated communication appears, without changing the underlying workflow of the platform.

_{Creating and editing templates}

To create a new template, click on the “+” tile within the template section for your chosen notification. This will open the Equipme email editor, where you can design your email with the structure and content that best supports your workflow.

Within the editor, you can:

• Add and format text blocks to include instructions or context for your teams.
• Insert images, your company logo, or icons to reflect your branding.
• Use buttons to add clear calls to action.
• Structure your email with dividers and spacers for better readability.
• Drag and drop content blocks to arrange your layout intuitively.
• Include dynamic placeholders to automatically pull in relevant data such as employee names or order numbers, ensuring your notifications remain personalized and actionable without additional manual work.

Copying templates across languages

The editor also includes a function that lets you copy an existing template into another language space. This is useful when the content of your message should remain the same but the language needs to change. Instead of building the structure from scratch you can copy the layout including images, sections and buttons and then adapt the text to the new language.

The function is available in the menu of each template and allows you to choose the target language directly. It gives you a fast way to keep the design consistent across regions while still allowing teams to localise the message. This reduces repetitive work and helps you maintain a clear and professional communication style even when multiple languages are involved.

Activating your template

After designing your template, click “Save.” Your template will now appear in the overview list for that notification.

To activate it, hover over the template, click the three-dot menu (“⋮”), and select “Activate template.” Once activated, this template will be used for all notifications of that type, ensuring your communication stays consistent with your design whenever the notification is triggered.

Managing and updating templates

You can return to your templates at any time to adjust the content, update branding, or refine instructions as your processes evolve. Simply open the relevant notification under Settings > Notifications, select your template, make your changes in the editor, and save them. Your updated template will then be used for all future notifications of that type.