> For the complete documentation index, see [llms.txt](https://hub.equipme.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hub.equipme.io/equipme/settings-1/integrations/hr-sync-overview/hr-sync-faqs.md).

# HR-Sync FAQs

**"I’ve already added most of my employees manually. Will this affect the new integration?"**

A: Existing employees are matched by username. If the usernames or email addresses in your HR system match those already in the system, they will be recognized as the same employees and linked. From then on, updates of these employees will be handled through the sync.\
 

**"How can I check which employees have been synced?"**

A: Add the "Source" column to the employee list to filter and identify employees that haven’t been matched with the source system.\
 

**"What happens if I remove an employee from my HR system or adjust the filter?"**

A: If an employee is removed or excluded from syncing by the filter (e.g. when offboarding and the filter is set to only "active" employees), one of two scenarios apply:

* **If the employee has services assigned**, they will be locked, and you’ll need to decide how to handle the services (e.g., canceling or moving them to the warehouse).
* **If no services are assigned**, the employee will be removed automatically, and no further action is needed.

**"How long does the sync take?"**

A: The sync typically takes a few seconds to a few minutes, depending on the size of your company and the source system. For example, Microsoft Entra ID is usually slower, while Personio tends to be faster.

**"Do I have to wait for the sync interval when onboarding a new employee?"**

A: No, you can manually trigger the sync from the integrations screen. This will start a delta sync immediately, allowing you to continue onboarding after a short wait.\
 

**"Can I sync only specific employees?"**

A: You can’t select individual employees for syncing directly, but you can adjust the filtering. For example, you could create a specific group in your HR system and set the filter to sync only that group. Keep in mind that if an employee was previously synced but is later excluded by the filter, they will be locked or removed from Equipme.

**"Can data from Equipme be synced back to the HR system?"**

A: The HR-Sync feature is unidirectional, meaning data is only read from the HR system and synced to Equipme. If you need to sync data back to your HR system, consider using the Equipme API or the Automation feature.


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