> For the complete documentation index, see [llms.txt](https://hub.equipme.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hub.equipme.io/pro/warehouse/stock-withdrawals.md).

# Stock withdrawals

Stock withdrawals in Equipme Pro: log of all withdrawals from the stock warehouse (picking and manual), details per withdrawal, manual withdrawal with reason, status, serial numbers.

**Path:** **"Warehouse" → "Stock withdrawals"**

Every device that leaves your [stock warehouse](/pro/warehouse/stock-warehouse.md) is logged as a stock withdrawal. This happens in two ways:

* **Picking:** You withdraw reserved devices for a customer order in [picking](/pro/fulfillment/picking-production-shipping.md) (picking list).
* **Manual withdrawal:** You withdraw goods without a customer order, e.g. because they are defective, lost or stolen (see below).

## The list

| Column       | Content                                        |
| ------------ | ---------------------------------------------- |
| "Products"   | Withdrawn products with quantity               |
| "Attributes" | Recorded attribute values, e.g. serial numbers |
| "Picked by"  | Who withdrew them                              |
| "Picked on"  | Date (newest first)                            |
| "Comment"    | Reason or note                                 |

Use the export button to download the list as an Excel file with "Withdrawal ID", products, attributes and status.

## Details of a withdrawal

A click opens the **"Stock withdrawal"** with "Picked by", "Picked on", "Employee" and "Customer" (for picking for a customer order) as well as "Comment". Below that are the withdrawn devices with "Service name", "Products", "Attributes", "Status" and "Location". Clicking a row opens the related service in [Service instances](/pro/operations/service-instances.md).

## Manual withdrawal

**Path:** **"Warehouse" → "Warehouse"** → three-dot menu of a batch → **"Stock withdrawal"**

1. Check the batch details at the top (product, storage location, quantity).
2. Enter the **"Quantity"**. At most as many devices as are in the batch.
3. Select the **"Status"** the devices get after the withdrawal:

| Status                  | Typical reason                   |
| ----------------------- | -------------------------------- |
| "Technical defect"      | Device is defective              |
| "Self-inflicted defect" | Damage through your own fault    |
| "Loss"                  | Device cannot be found           |
| "Theft"                 | Device was stolen                |
| "Active"                | Device is put into use elsewhere |
| "Removed"               | Device is written off            |

4. Enter the **"Reason for removal"** (required).
5. If the product has attributes (e.g. serial number), you can record them per device ("Pos. 1", "Pos. 2" …). Required attributes must be filled in unless you set **"Skip entering attribute values"** (enabled by default).
6. Click **"Save"**.

{% hint style="warning" %}
equipme withdraws unassigned devices first. If you want to withdraw more than are unassigned, the withdrawal takes **reserved** devices: "Only *x* instances are available. You are about to remove *y* reserved instances. This will release the reservation of the ordered items and create new order proposals." The affected customer orders are then waiting for purchase again.
{% endhint %}

## Permissions

View: "Warehouse controller". Manual withdrawals: "Warehouse Manager" and "Administrator".

## Frequently asked questions

**Can I undo a withdrawal?**

No. If a device was withdrawn by mistake, book it back in via ["Book inventory"](/pro/warehouse/stock-warehouse.md).

**Where do I see the serial number of a delivered device?**

In the "Attributes" column of the stock withdrawal or directly on the service in [Service instances](/pro/operations/service-instances.md).

**Why do withdrawals appear here that I didn't make manually?**

Every picking for a customer order is also a stock withdrawal. In the details you see the customer and employee of the order.


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